Dec 3, 2016
When I was a young junior hotel manager, I knew it all. I knew everything about running a hotel, the restaurant, the kitchens, and the rooms. After all, I was studying for a degree in hotel management and had worked in every department.
When a member of staff had a problem, I had a solution.
When a guest had a question...
Nov 19, 2016
"Leadership is influence"
according to John C. Maxwell (Maxwell, 2010), and you can raise your level of influence with others.
The higher your level of influence with someone, the easier it is to lead them.
Oct 22, 2016
But first, let me share a moment in my own life when my personal
situational awareness was severely compromised:
I was teetering on the edge of the abyss, the breeze...
Oct 20, 2016
In almost every workshop I run, someone will raise their requirement for empirical evidence or “solid proof” before they will commit to applying the tools and techniques that will bring them benefit.
We often desire more evidence that something will work before we are prepared to commit resources to it. Being...
Oct 1, 2016
The ability to communicate your ideas persuasively is the single greatest skill you need to accomplish your dreams
Spreading your ideas in the 21st Century requires a 21st Century model of communication